How do I get my prescriptions renewed?
Why do I see a Nurse Practitioner instead of a Doctor?
To learn more about Nurse Practitioners: Check out this short Video https://npao.org/about-npao/what-is-a-np/
What if I get sick after the centre is closed?
Why do I need to bring all of my medications to every appointment?
I have recently been discharged from hospital, should I book an appointment to see my doctor or nurse practitioner?
When I call to book an appointment, why does the receptionist need to know what my appointment is for?
Giving us as much information about the reason for your appointment will allow us to book the appointment with the most appropriate team member, and allow enough time for you to be able to discuss your concerns and develop a treatment plan with your provider. Our receptionists, are a key part of your health care team and are specially trained in protecting the privacy and confidentiality of your personal health information.
When should I go to the Emergency Department?
Our Health Centre offers same day or next day appointments as needed by calling reception at 613-273-9850 in Westport or 613-272-3302 in Portland. You can also ask to speak with a member of our nursing team who will either assist you over the phone or arrange for you to come in to be seen.
We also provide Telephone Services, after hours and on weekends through our on call physician. For the on-call physician please call 613-272-3302 and the answering service will connect you.
We do hope this information is helpful to you as we strive to provide appropriate and timely health care while reducing the use on our emergency services.
Why do you collect information such as household income, education level, and sexual orientation?
Why does my doctor or nurse practitioner not perform annual physical health exams any longer?
There is no scientific evidence that giving people an annual “checkup” actually prevents more disease and saves more lives. Doing the same screening tests every year on everybody can result in over-testing lower-risk people and under-testing those at higher risk of certain diseases. The solution is a Customized Care approach uniquely designed for each individual. Instead of running the same test on everybody every year, we aim to provide a “personalized health visit”. This personalized health visit is for healthy people who have no apparent medical problems, where you and your provider can utilize your time together to discuss screening for cancer and other health issues relevant to your individual health history and lifestyle. As well, any screening or exam is focused on your individual needs based on your personal risk profile, health history, your age and gender.
Check out this video to help us explain it better!